Support flow is a client-side system for supporting users, which provides fast technical and consultative assistance. The system operates through Discord bots and requires minimal setup and integration efforts. It can be integrated into both mobile applications and websites. After implementing and configuring the support flow, users can quickly contact the project team through the chat and attach additional materials to their messages, such as photos, screenshots, files, links.
All messages from end-users will come directly to the Discord server, where team members and technical support can react quickly. This significantly increases the service level and overall product quality. Support flow is the ideal solution for small product teams, startups, companies, and projects that require a quick feedback system from users.
Add the Support Flow bot to your server
Provide appropriate authorizations to the bot
Add Fulldive Support Flow library to your client